What Clients Really Look for When Hiring a Cleaner

Most new cleaners assume clients want cheap prices.

In reality, most clients want peace of mind.

The Real Client Priorities

Clients care about:

• Reliability

• Consistency

• Communication

• Trustworthiness

Price matters — but it’s rarely the deciding factor alone.

Why Trust Beats Talent

Clients will forgive:

• Small mistakes

• Learning curves

• Questions

They won’t forgive:

• No-shows

• Poor communication

• Broken trust

How to Stand Out (Even as a Beginner)

You don’t need years of experience to stand out.
You need:

• Clear communication

• Professional behaviour

• Follow-through

That alone puts you ahead of many competitors.